Shop with confidence at Gigi's Closet; our no-hassle return policy will never penalize you for choosing the wrong size or style. Gigi's Closet offers free shipping for all returns and exchanges within the United States.
Unsure of your size in a certain brand or garment style? Order two and send one back for a full refund. Changed your mind about an item once it arrived? Just send it back.
How to Return Items
Please e-mail firstname.lastname@example.org to request a return label & return form. Complete the following steps to return or exchange items:
1. Fill out the return form according to instructions.
2. Indicate if it the package is a return or exchange. If making an exchange, specify the reason for the exchange.
3. Verify that the unworn garments have the tags attached and include the original packaging
4. Attach the Return Merchandise Label to the outside of the package
5. Hand to the carrier or drop at their location
All returned merchandise must be received within 30 days of order delivery for a full purchase price refund or product exchange.
If you have further questions, call or e-mail our customer service department, or address packages to:
Lenexa, KS 66219
Visit our Shipping Policy page to learn more about our shipping costs and practices.